Rates and Policy

Rates 2014 - 2015

Standard

Standard Plus

Pool View

Master Suite

Beach Bungalow

Ocean View ( 2 pax)

Ocean View ( 4 pax)

06 Apr´15

24 Aug´15

140

165

225

240

245

265

345

25 Aug´15

23 Oct´15

125

145

200

215

220

245

295

24 Oct´15

19 Dec´15

140

165

225

240

245

265

345

20 Dec´15

06 Jan´16

155

185

270

290

295

365

395

07 Jan´16

17 Mar´16

140

165

225

240

245

265

345

18 Mar´16

03 Apr´16

155

185

270

290

295

365

395

04 Apr´16

24 Aug´16

140

165

225

240

245

265

345

ALL PRICES INCLUDE TAX.
Prices are per room per night in USD for double occupancy. For 3rd or 4th persons in rooms we will charge 40 USD p/p, per day.Children are considered extra person from 3 years of age.
Prices include air conditioning, breakfast and taxes.

 
Hotel Policy

  • Prices are in US dollars and based on double occupancy per night.
  • Prices include 16% tax.
  • The hotel requires full payment prior to arrival, 50% upon booking and the remaining balance 20 days before arrival.
  • There is no capacity for extra beds in the rooms.
  • During Easter holidays (March 18 until - April 3),July and August a minimum stay of 3 nights is required.
  • During Christmas holiday (20th December - 6th January 2014), a minimum stay of 6 nights is required.
  • During Easter week, Christmas Holiday, July & August the Hotel does not accept children under the age of 16
  • Children under the age of 18 are NOT allowed to stay in a room without an adult present.
  • Upon paying the first deposit of 50% as confirmation of the reservation, the guest is acknowledging that they have read and accepted Hotel Casa las Tortugas cancellation policy.

How to book
Online: The simplest way to book at Casa las Tortugas is to click on the button BOOK ONLINE.
If you have any difficulty with booking online you can also book:
By mail: Send us an email at info@islaholbox.eu
By telephone:+52 9848752129
By SKYPE:hotel_las_tortugas

How to pay
After booking with us we offer the following ways to pay your deposit and, therefore, complete your reservation.

  • Paypal account.

As mentioned in the Hotel Policy, the TOTAL balance of your stay must be paid within 20 days before your arrival.
IMPORTANT: We recommend bringing cash, credit cards are accepted in the hotel but due to poor telephone and/or internet connection on the island, this service is quite often unavailable. Moreover, there is only one ATM machine on the Island, and it is frequently empty and/or out-of-order.

Why do we ask for the total cost to be paid before arrival?

In our many years’ experience, we have found that it is much more comfortable to make payments from back home rather than when checking in for the following reasons:

  1. Fast check-in: Following a long flight, a 2 hours car journey and a ferry crossing to arrive to our beautiful island, the only thing you’ll be thinking about when you get to the hotel is a refreshing cold drink and a long shower in your room. By paying in advance, you are receiving a priority boarding pass to paradise with a quick check-in and no delays.

If you have any questions or require any further information, please do not hesitate to contact us.
Please note that our reservation desk is open from 8am – 8pm (GMT/UTC – 6.00 hour). For checking after 8 pm, please speak to our personnel in the Hotel restaurant Mandarina.

Cancellation policy

  • Reservation should be cancelled 20 days prior to the arrival date to avoid a penalty of 100% of the total cost of the reservation.
  • Cancellations with arrival dates during Easter and/or Christmas (dates shown above) should be made 30 days prior to arrival in order to avoid a penalty of 100% of the total cost of the reservation.
  • No shows will be required to pay the full cost of the stay.
  • In extreme cases of natural disaster, such as hurricanes, floods, tsunamis or earthquakes, we will refund 50% of the deposit.
  • Refunds will be subject to a 50 US dollar administration fee.

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